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Sales Support Associate -Sacramento : 1000006622 Job Details
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| Sales Support Associate -Sacramento : 1000006622 (Ref: 1000006622) | |
| Sector, Sub Sector: | Other |
| Compliance Type: | Regulatory/Compliance |
| Expertise: | - |
| Company: | Bank of America |
| Location: | Sacramento , California Americas, United States |
| Employment Type: | Permanent |
| Job Description: |
Responsible for supporting the Sales, Client Satisfaction and Fulfillment, and Compliance/Operational processes for one to three GCB Middle Market General Industries, Healthcare-Institutions-Government and/or Business Banking client teams. Position reports to Sales Support Manager. Regularly interacts with clients within the context of the relationship plan, identifies unmet client needs, and supports achievement of team or market goals in client delight and retention, non-credit loss prevention, and revenue growth. Serves as the initial point of contact for account openings/closings, as primary escalation contact for service-related issues arising out of the service center, and as a liaison assisting clients with navigating the bank and interacting with various client team business partners and support centers. SSAs also provide industry, prospecting, and client research support to the client team for use in the sales process and assist with sales presentation content development as requested. Responsibilities include ensuring client relationship data integrity (including primary responsibility for CIBR and Web Profitability and systems of record timeliness, completeness, and accuracy), and leading or coordinating Client Management Process (CMP) activities. Possesses a strong client focus and a strong awareness and understanding of the bank and operational aspects of the products and services used by clients. Must also possess good interpersonal, communication, presentation, and organization skills. Qualifications |
| Job Ref No: | 1000006622 |
