Group Centre - Director, Operational Risk, Group Risk Job Details
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| Group Centre - Director, Operational Risk, Group Risk (Ref: 00019428) |
| Sector, Sub Sector: |
Other
|
| Compliance Type: |
Regulatory/Compliance
|
| Expertise: |
-
|
| Company: |
Barclays
|
| Location: |
London
Europe, UK
|
| Employment Type: |
-
|
| Job Description: |
Overall Job Purpose
The jobholder is accountable to the Managing Director of Operational Risk for:-
- Managing and monitoring on a day to day basis the performance of the operational run team to meet business needs to quality and time standards
- Monitoring underlying business compliance to detect early signs of changing data quality standards
- Supporting the resolution of complex functional or technical queries received from the operational run team
- Communicating with stakeholders across Barclays Group and Business Units the operational performance and capability of the OPUS Solution
- Managing the developments and delivery of new reports with the appropriate documentation, build and testing phases to agreed release schedules
- Providing operational insight into proposed changes of the Solution received from clusters and Group Functions providing challenge where needed
- Strategic development of the OPUS system including liaison with GRB Technology and external vendor.
- Planning and delivery of system enhancements with the appropriate documentation, build and testing phases to agreed release schedules
- Assessing and re-enforcing the importance of the architecture and data solution in meeting business needs to support Operational Risk
- Ensure changes to Barclays organisational structures are correctly reflected in the system
- Challenge functional and technical designs where appropriate and validate working assumptions to facilitate decision making (including cost/benefit)
- Solution (OPUS) to ensure it meets business and regulatory requirements
- Agreeing prioritisation of activity within the demand pipeline for new report generation and system operation activities
- Proactively identify and manage potential issues and risks
Key Accountabilities & approximate time split (%)%3C/STRONG>
Team Management (50%)%3C/SPAN>
- Agreeing prioritisation of activity within the demand pipeline for new report generation and system operation activities
- Proactively identify and manage potential issues and risks
- Manage the performance of the team, ensure compliance with Banks HR policies and undertake recruitment activities and assessments when required.
- Manage the activities of the system development team assigning work-packages
- Undertaking quality reviews of project documentation produced by Business Change Analysts to ensure:-
- The appropriate controls and standards are followed in the production of documentation, planning and delivery of change to the business (review, sign off, test results etc)
- The systems are designed, built and tested to appropriate standards, incorporating adequate controls
- Documented designs and processes are produced/updated in accordance with Group Controls/Compliance requirements
- Act as main point of contact with GRB Technology for new system enhancements
Ensure that the Operational Support Team satisfactorily discharge their operational responsibilities (20%)%3C/SPAN>
- Monitor and provide MI reflecting the performance of the support team and GRB-T against agreed KPIs.
- Understand existing OP Risk Solution and ensure key operational controls are maintained related to the OPUS systems and operational processes
- Track resolution of incidents and business issues raised to ensure they are correctly addressed and implemented into live
- Provide support to execute operational support activities where required
- Provide input into the Change Control Board to support prioritisation of changes and system impact
- Act as main point of contact from clusters for change requests providing initial impact analysis of proposed changes in terms of complexity, man-day effort and cross cluster impacts
- Act as point of escalation for defect and incident analysis to determine route cause and resolution/changes required
- Undertake and coordinate with other teams the delivery of a Risk and Controls Assessment for the OPUS application
- Plan and monitor progress of deliverables
- Manage RAIDs associated with the delivery of change
- Identify and resolve issues relating to OPUS solution/implementation
Relationships (30%)%3C/SPAN>
- Timely production of management information ensuring the appropriate MIS is in place to report on a timely, complete and accurate basis relevant information to Senior Management
- Manage technology supplier in their running of the systems and resolution of incidents
- Support the OP Risk Team and System Development team in proposing enhancements to support their activities
- Work with Group and Business Units to understand solution enhancements and delivery timeframes
- Manage technology supplier in their implementation of change requests and release management
- Utilise live experience from the Operational Run team to identify solution areas for improvement
Person Specification
- People management - team is co-located.
- Technical knowledge of Oracle Systems database.
- Business process lifecycle experience from business requirements, functional specification, user testing and business process implementation
- Excellent communication skills (oral and written) with senior stakeholders, business subject matter experts, IT staff
- Proven ability to interface with both technical and business communities
- Facilitation and negotiation - effective at managing and influencing discussion and debate at a senior level
- Persuasive with good interpersonal skills
- Experience of major financial services reporting processes and systems
- Ability to manage business priorities and manage wide range of stakeholders
- Graduate
- Track record of delivery
- Use of Microsoft office products - primarily Outlook, Word, Excel, Powerpoint, Microsoft Project , Visio
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| Job Ref No: |
00019428
|
