GRB Centre - IT5 Acceptance/OAT Manager Job Details
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| GRB Centre - IT5 Acceptance/OAT Manager (Ref: 00020016) |
| Sector, Sub Sector: |
Other
|
| Compliance Type: |
Regulatory/Compliance
|
| Expertise: |
-
|
| Company: |
Barclays
|
| Location: |
Cheshire
Europe, UK
|
| Employment Type: |
-
|
| Job Description: |
Acceptance/OAT Manager
Overall Job Purpose
Manage Change Acceptance and OATprocess for Data Warehouse
Key Accountabilities & approximate time split (%)%3C/SPAN>
65% Acceptance Manager
- Manage DWS Service Change Acceptance (CA) process, act as single point of contact for projects and internal GRCBT Project Managers for change implementation within DWS
- Manage DWS Acceptance mailbox, answering and resolving queries from PM's
- Resolve conflicts and issues with Handover or Implementation dates and non compliance to process, escalating to Team Leader and Head of DWS where necessary
- Ensure that all CA Criteria met prior to implementation
- Chair CA meetings and produce relevant reports
- Book Implementation and Handover dates
- Work with GISD Release management to ensure that DWS Changes are within Aggregated Change Schedule
- Identify and own continuous improvements for CA process
- Liaise with Technical Change Reviewer and Implementer to ensure adherence to acceptance process
- Produce MI for CA process
- Work with Technical Support teams to identify change related failure (CRF)
- Work with Technology Offices and Service Delivery to resolve change related escalations from Business
- Work with Technical teams to define and own Acceptance criteria for Data Warehouse
35% OAT Manager
- Monitor adherence to Data Warehousing Services OAT process
- Working with projects to ensure that OAT Entry criteria met
- Work with Ab Initio ETL support team to book OAT slots for Ab initio implementations
- Work with South African teams to book OAT slots for their implementations
- Managing OAT implementation booking process and managing OAT Analyst to deliver OAT work package for projects
- Streamlining processes and managing conflicts in OAT bookings where necessary
Person Specification
The ideal candidate should :-
- Have experience of implementing change within a technical run area including test management
- Understand the GRCB Change lifecycle and associated processes
- Be flexible and able to organise own workload and others
- Adaptable and have a personality that is able to work with different types of technicians so as to be able to allocate their tasks and monitor them for completion
- Be prepared to take up training where necessary in the completion of their job
- Be available to work certain requested and reasonable hours over and above their normal work times to ensure completion of certain critical projects
- Be able to work to very tight deadlines
- Be able to own and work to resolve issues with Change process
Technical Skills
- Awareness of Teradata or other relational database
- Awareness of UNIX and Mainframe platforms
- Awareness of Quality Center
- Understanding of TWS Batch Schedules and jobs
- Understanding of Microsoft EXCEL and ACCESS
- Awareness of Endeavor and other code control applications
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| Job Ref No: |
00020016
|
