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Abinitio Support Analyst B3 Job Details

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Abinitio Support Analyst B3 (Ref: 00019577)
Sector, Sub Sector: Other
Compliance Type: Regulatory/Compliance
Expertise: -
Company: Barclays
Location: Pune
Employment Type: -
Job Description:

This role will provide Application Support & Enhancement services to a number of business critical and regulatory applications ;



  • Incident Management

  • Prompt response to meet the business needs for changes

  • Effective liaison with GIS peers & GIS clients

  • Provision of out of office hours support to ensure smooth functioning of the application, as needed

  • To be fully proficient in required technical skills mandated by the GIS Technology Strategy - typically Cognos, Teradata, Abinitio, IBM Mainframe as required by each role

  • To understand the new/changed applications coming into Support to a detailed level (typically by knowledge transfer exercise with the Project Team) before the Project Team leave. Understand how it "does what it does".

  • Ability to apply Service Operational Acceptance Criteria, if required, to new or changed applications coming in to Service & highlight areas of non-adherence.

  • Provide the support for any new service accepted by GIS Applications Maintenance & Support

  • To provide input to estimates for request to change.

  • Design, Develop and Implement CRs from Business

  • Quality Assurance for all the changes delivered to business

  • Have ownership of small change, and input to any large change perhaps involving 3rd party suppliers.

Essential




  • Incident and Problem Management.


  • Strong technical domain knowledge is essential.

  • Good understanding of data & data integrity concepts

  • Good analytical investigation techniques

  • Good organisational skills

  • Good written & oral communication skills

  • Ability to work under own initiative

  • Good business knowledge


Preferable skills:



  • Task Management experience

  • Knowledge of other technical domains used in technology stack eg: Unix, IBM mainframe - as specified
Job Ref No: 00019577