Directed Trade Specialist Job Details
<< Back
Vacancy has expired
Show me jobs like this one
| Directed Trade Specialist (Ref: 97388) |
| Sector, Sub Sector: |
Other
|
| Compliance Type: |
Regulatory/Compliance
|
| Expertise: |
-
|
| Company: |
Fifth Third Bank
|
| Location: |
Cincinnati
,
Ohio
Americas, United States
|
| Employment Type: |
Permanent
|
| Job Description: |
GENERAL FUNCTION: In an area of high dollar volume, client sophistication and trust and under moderate supervision, responsible for accurate and timely processing of all trading activities for outside directed accounts. Serves as primary trading contact with clients and/or their business partners. Adheres to internal department procedures and deadlines to ensure regulatory compliance and exemplary customer service. DUTIES & RESPONSIBILITIES: * Primary point of contact for trading on all assigned custody account relationships. * Process directed purchase and redemption trades in an accurate and timely fashion in accordance with prescribed deadlines and departmental procedures. This includes input and verification of trade information, confirmation of trades, if applicable and resolution of money differences between the Bank and outside brokers. * Research and resolve questions and inquiries presented by clients, their partners, relationship management, custody administrators and/or all other internal parties and communicate resolution in a timely manner. Escalate issues/problems appropriately, according to established escalation paths. * Verify trade settlement into depository terminals, i.e. SWIFT. * Input of Remote Wire transfers, per client direction. * Process Cash Movement in an accurate and timely fashion in accordance with prescribed deadlines and departmental procedures. * Complete daily system trade reports and provide notification of failed trades to appropriate parties. * Work closely with the Institutional Services Group (ISG) in a collaborative role to ensure customer service needs are met. * Ensures compliance with Fifth Third Policies and procedures. * Follow all compliance requirements of Securities Services including the collection and retention of proper account documentation. * Ensure service level standards are met. * Back up team members and department in general. SUPERVISORY RESPONSIBILITIES: None Experience MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Bachelor's degree in Business, Finance, Accounting, or progress towards degree or equivalent work experience. * Minimum 1 year of Operations experience in Securities industry. Trust/Securities Processing/Banking and/or back office operations processing experience preferred. * Minimum 1 year previous customer service experience required. * Knowledge of cash/securities clearance processing preferred. * Possess excellent written and verbal communication skills including the ability to effectively communicate on behalf of the Bank to both internal and external clients. * Possess professional customer service skills - must be service focused and oriented toward exceptional customer service. * Strong Mathematical and organizational skills. * Ability to work in stressful environment and meet deadlines. * Strong interpersonal/relationship skills. * Comfortable interfacing with all levels of management and clients, both internal and external. * Ability to multi-task with high attention to detail, including managing multiple client accounts and projects with varying priorities and deadlines. * Ability to recognize potential problems and formulate solutions in a timely manner. * Proficient in MS Excel and Word. * Resourceful and results oriented.
|
| Job Ref No: |
97388
|
