| Job Description: |
Aon is a global leader in risk management, insurance and reinsurance brokerage, human capital and management consulting, and outsourcing with more than 37,000 employees in 500 offices in more than 120 countries. We integrate customized services, leverage expertise across industries and apply business knowledge to our clients' strategic goals. Aon helps clients anticipate how change intersects with opportunity. Each of our clients has unique business needs, so we have developed expertise for a complete range of business processes, products and industries. Aon's account and relationship managers form a comprehensive perspective of our clients' organizations, matching our expertise to their business strategy.
Aon Consulting is among the top global human resources consulting firms, with revenues of $1.247 billion and 7,000 professionals in 120 offices throughout the world. Aon Consulting delivers integrated consulting solutions to help clients with employee benefits, human resources outsourcing, compensation, communication and management consulting.
We currently have an exciting career opportunity for an Analyst supporting the Health & Benefits practice in Chicago, IL.
ESSENTIAL DUTIES: Primary responsibilities of this position to include: Growth and maintenance of Aon Consulting's business on client work relating to H&W plan review, design & strategy. In addition, provide assistance in such areas as marketing support, legal compliance, client service issues, and interaction with colleagues at all levels.
Must possess a basic understanding of the H&W practice and have H&W expertise that is recognized by colleagues and clients.
Specific areas of expertise needed for this position include but are not limited to the following:
Strong communication and presentation skills
Ability to multi-task and work on a project basis
Compliance and contract knowledge
Presentation of Aon CORE initiatives
Customer service & client communications
This individual will also provide a high level of client service support and liaison with colleagues; interact effectively with Aon Consulting team and client managers; work to understand clients' objectives and concerns; manage client open items list and respond to client requests and ad-hoc reporting requests as needed; maintenance of client information, (electronic) files, and data. May work directly with client teams to ensure that all work is performed effectively and correctly, and serve as primary contact for client. Individual must be thorough, detail-oriented, and have strong problem solving skills.
Individual should also possess strong business communication ability to give non-technical explanations to technical matters; prepare and present clear, accurate & concise reports; be team oriented and understand values of all roles and functions needed in order to complete client projects and provide on-going service; possess ethical behavior adhering to professional standards and ethics in one's field and demonstrate the highest level of integrity and honesty in all interactions; is open and honest in communications with others and takes responsibility for own mistakes or customer service problems.
In addition, should have client service orientation; experience developing and maintaining an understanding of client needs and expectations; experience providing timely and accurate information and documentation; work with a high level of interest, energy and enthusiasm to meet or exceed client expectations; analytical thinking; systematically tests and probes in order to eliminate potential problems; is able to gain an accurate understanding of all the facts and the situation and quickly recognize when more information is needed.
REQUIRED EDUCATION: Bachelor's degree required.
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