| Job Description: |
Constantly rising volumes, around-the-clock trading, tighter regulation, emerging markets and fragmented liquidity are challenging the capital markets industry every day. Wherever you operate, you need to capture the best of these new business opportunities in order to maintain your competitive advantage. As your need for global and scalable solutions increases, you also require flexibility to integrate new types of instruments and to build cross-asset trading platforms.
SunGard's Global Trading business provides multi-asset, front-to-back trading solutions, including order management, advanced execution, smart order routing, clearing and settlement, as well as market connectivity and information services. It delivers solutions for all listed asset classes from equities, fixed income, derivatives and commodities to FX.
SunGard Global Trading provides Market Data & Information Services as well as multi-asset front- to back-office trading solutions for equities, fixed income, derivatives and commodities on exchanges worldwide.
SunGard Global Trading MDIS client base is mainly made up of Financial Services firms that focus in the following area(s): Institutional Brokerage; Retail Brokerage; Correspondent Clearing and International / Foreign Markets. Position Description
SunGard’s Product Specialist plays a critical role in growing our customer base, market share and bottom line. The Product Specialist will look to assist the sales of all MDIS product offerings, including but not limited to MarketMap terminals and MarketMap Feed.
Key Responsibilities
• Activities may include, but not be limited to, product/business presentations and demonstrations (functional, technical and operational),
• Liaise with Sales team to provide pro-active account management to maximize income opportunities from existing customers, and to ensure that customers are kept up-to-date with latest product innovations and new services
• Support the sales cycle using the consultative approach - from creation of customer needs, requirements gathering, solution development and resolution of concerns
• Establish and maintain excellent customer relations at all accounts
• Provide management with regular detailed information on customer needs, market trends, competitors’ activity, pricing and new business opportunities
• Coordinate and host SunGard sponsored events, trade shows and industry professional activities and associations
• Prepared to travel to client locations within South East Asia and India. Position Requirements
• At least 2 years minimum Client Services, Relationship Management & Customer Service experience serving the Financial Services technology community, if possible in the Market Data area
• Energetic self-starter– the role requires a pro-active individual capable of working independently on new opportunities
• Strong listening, questioning, positioning and presentation skills – the role requires an individual that has strong communication and client facing skills and who is very comfortable of operating in front of a large audience
• Strong Presentation, organizational, inter-personal and written communication skills
• Goal oriented, optimistic, pro-active attitude even under pressure
• Flexible and adaptable to change quickly
• Commitment to team achievement
• Sales acumen will be advantage for the role
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