The Marketplace for Regulatory and Compliance Jobs

FEATURED JOBS

Popular Searches

RESOURCES
Advanced Job Search

Communications Senior Associate, Global Consulting Job Details

<< Back

Vacancy has expired

Show me jobs like this one

Communications Senior Associate, Global Consulting (Ref: E11NYCGOP004DT06)
Sector, Sub Sector: Other
Compliance Type: Regulatory/Compliance
Expertise: -
Company: Deloitte
Location: Chicago , Illinois Americas, United States
Employment Type: Permanent
Job Description:

  Deloitte Touche Tohmatsu Limited's (DTTL) Global Consulting business line supports our member firm consulting services through teams that provide knowledge management resources, leading edge methods and tools, and coaching and practical resources to improve the quality of consulting services. Global Consulting is seeking a Senior Associate to support the Services Quality practice in the creation of communications for client service practitioners worldwide.   About The Services Quality Practice Services Quality is part of the overall Consulting Quality Management program being implemented across Deloitte Consulting.  Services Quality promotes the consistency, reliability and efficiency of the services we deliver to our clients. Operating across all service areas, Services Quality makes available to all practitioners leading methods, estimators, standards and intellectual assets.  To facilitate the use of these methods and tools, Services Quality practitioners provide coaching, review, training, and specialized support throughout the engagement lifecycle.    The Business Line Communications Senior Associate is responsible for the implementation of communications plans originating within a specific DTTL business line. This hands-on role works closely with Global Consulting staff to develop and refine content that drives change and positions their business lines for communications success. Senior Associates typically assist managers within their business lines by writing and editing content for email, print, online publications, and other communications vehicles. As a member of the DTTL Business Line Communications team, the Senior Associate role offers the benefits of directly contributing to the success of our Global Consulting organization as a member of the Services Quality team while drawing upon a global communications team for performance management and career development. The Senior Associate role reports to the DTTL Business Line Communications team and maintains daily accountability to and a client service relationship with Global Consulting within a matrix management structure.
Responsibilities Role Specific Responsibilities ·         Assess needs, write, edit, and produce communications content as assigned for Services Quality and Knowledge Management teams ·         Develop Services Quality-specific knowledge of terminology, organization structure and industry practices to support writing and editing projects ·         Coordinate production and distribution of regularly updated communication vehicles such as web sites, online newsletters and email communications, including the Services Quality Connection monthly e-newsletter and the Services Quality Annual Review ·         Work with key Services Quality stakeholders to develop communication strategies and plans; assist with identification of appropriate communication vehicles based on audience ·         Contribute to leader communications for Global Consulting as assigned ·         Ensure compliance with legal and brand standards as appropriate; serve as a qualified reviewer for key communications ·         Establish and maintain processes to ensure consistently high quality of communications deliverables ·         Contribute to DTTL Communications team projects as Services Quality responsibilities permit       People Management ·         Respond to Services Quality management expectations and needs in regards to communications deliverables ·         Coach others within Services Quality on writing mechanics and style best practices, strategies and tactics ·         Network effectively with Services Quality and DTTL Global Communications staff to facilitate expectations management and ability to leverage others' expertise to support quality of delivery.   Knowledge Sharing / Documentation ·         Report to Global Consulting team on effectiveness of communications activities and plans monthly ·         Identify opportunities to leverage messages or best practices in other Business Lines to improve content, quality and time to market for communications deliverables ·         Share communications best practices and content with peers to maximize opportunities to reduce redundant messaging across organizations. ·         Contribute to the success of the global DTTL Communications Hub through regular participation in discussions, sharing of best practices and development of resources contributing to the efficiency and effectiveness of global communications.   Education: BA/BS in communications, business administration, English or related fields   Years of Experience: 3-6   Technical Skills ·         Strong writing and editing skills, with an emphasis on quickly developing high quality content for use in multiple communication channels including email, online and newsletters. Writing samples will be requested as part of the interview process ·         Exceptional attention to detail and strong project management skills ·         Intermediate to advanced skills working with Microsoft Office 2007 applications required ·         Familiarity with Chicago Manual of Style, AP Handbook or other editorial standards required ·         At least one year of hands-on experience with one or more internet/intranet content development, multimedia development or image editing tools ·         Experience creating communications content for a wide range of audiences across an organization, with a portfolio or work representing this experience   Other Qualifications ·         Demonstrated experience with global or large scale communications projects. ·         At least one year of experience working as a member or leader of virtual teams ·         Strong copywriting and editing skills with a basic understanding of communications planning and general internal communications concepts   Other Qualifications ·         Demonstrated experience with global or large scale communications projects. ·         At least one year of experience working as a member or leader of virtual teams ·         Strong copywriting and editing skills with a basic understanding of communications planning and general internal communications concepts  

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Deloitte Touche Tohmatsu Limited and its member firms are equal opportunity employers.



Deloitte & Touche USA LLP and its subsidiaries ('the Deloitte US Firms') are equal opportunity employers.
Job Ref No: E11NYCGOP004DT06