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Ops Support Sr. Group Manager Job Details
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| Ops Support Sr. Group Manager (Ref: 11010796) | |
| Sector, Sub Sector: | Other |
| Compliance Type: | Regulatory/Compliance |
| Expertise: | - |
| Company: | Citigroup |
| Location: | Singapore Asia / Pacific, Singapore |
| Employment Type: | Permanent |
| Job Description: |
- Position functions as the Global Head of the Singapore and Texas GNCCs. - Manages a global staff of 170 - Provide day-to-day leadership and oversight to the Global Citibank Network. - Directly manages and make all decisions for the GNCC. - Develops, improves, implements and delivers superior network operations support to the Global Citibank network. - Broad regional and global exposure to multiple network platforms and various network tool sets. - Experience gained managing a large financial support budget. - Exposure to network product development and leading edge technology. - Position will have business contacts and work relationships across all Citibank Subsidiaries. - Ensure the organization adheres to the information security standards and global compliance policies. - Responsible for setting and communicating operations strategy globally. - Responsible for leading the business requirements definition, - Must establish key senior technology partnerships both regional and global. - Provides the oversight of key major initiatives. - Manages project deliverables and ensures short-term business deliverables are met. - Implement appropriate controls to eliminate risk and to ensure full compliance with Sarbanes-Oxley. - Enforce zero tolerance on past dues audit deliverables and issues - Executes 2011/2012 and beyond strategic business plans and priorities. - Delivers incremental network solutions/services to Citigroup customers. Monitors/reviews multiple on-going business projects. - Develops and maintains external relationships with the global team. - Fosters innovation. Ensures our support services stay current/ahead if the market. - 10 years experience working with Wide Area and Local Area Networks - In-depth Product or Operations knowledge with Cisco Products. - Track record of working across large, complex, multiple business lines to deliver an integrated solution to clients across global/regional geography - Strong compliance background. - Project management/execution and delivery experience. - Experience in delivering results and meeting financial plans a must. - Candidate should currently be performing at a Director level. - Outstanding people leadership skills. Able to motivate/influence. - Superior communication, problem analysis/solving and interpersonal skills. - Teamwork |
| Job Ref No: | 11010796 |
