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GRB Technology - IT3 - E Channels Engineer Job Details
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| GRB Technology - IT3 - E Channels Engineer (Ref: 00045059) | |
| Sector, Sub Sector: | Other |
| Compliance Type: | Regulatory/Compliance |
| Expertise: | - |
| Company: | Barclays |
| Location: | Cheshire Europe, UK |
| Employment Type: | - |
| Job Description: |
Global External Networks & E-Channels Engineering was formed to bring much needed Global engineering expertise in-house in order to facilitate the global expansion of the bank and to develop the Internet/Extranet strategy for the global retail bank, wealth management and investment banking organisations moving forward. The E-Channels Engineer is accountable for the delivery of high quality architecture, standards, design patterns and roadmaps of Internet/Extranet facing infrastructure. This role will be the in-house expert on management and monitoring tools and strategy for network elements in the E-Channels environments globally. The ability to rapidly provision new services, troubleshoot issues, obtain meaningful metrics including usage and performance is key to transforming E-Channels into an easily consumable utility service. The E-Channels engineer will need a deep understanding of the 15 tools for network management, technology trends, gaps/weaknesses, and strategy to remedy gaps/weaknesses. The E-Channels Engineer responsibilities will include collaborating with networks, security, architecture, and key project teams like the data centre migration initiatives. Responsibilities will span E-Channels stacks below and underlying tools like DNS, NTP, etc. 1. C2B - Customers to Business e-commerce channels 2. B2B - Business to Business e-commerce channels 3. Internet Access Channels for outbound internet access 4. Mail Gateway Services for secure inbound/outbound email traffic 5. VPN services over the internet 6. 3 rd part connections to/from un-trusted zones The E-Channels Engineer will be part of a E-channels Engineering team which will collectively produce the global architecture of our DMZ environments. In addition the team will produce design patterns for project designers to consume readily, provide consultation to critical e-commerce projects, and develop roadmaps for internet/extranet environments and services. The major focus area for the engineer will be: 1. E-Channels network management and monitoring tools roadmap and strategy development 2. E-Channels network management and monitoring tools design pattern development and design authority 3. 4 rd level escalation and support of complex issues 4. Ensure Compliance with Group Architecture, Risk Management and Enterprise design governance. Specifically address any audit observations and IT CIGLS requirements requiring effective management and monitoring tools. The team and stakeholders are truly global with staff located at the following centres of excellence · Vilnius, Lithuania · Singapore · Radbroke, UK · London · New York · Wilmington, USA To support we require an individual with a successful background in e-commerce infrastructure network management and monitoring, excellent global communication skills, good knowledge of key technologies and trends, innovative thinking and a proven consensus builder. Prior experience with Barclays tools, cigls requirements, security standards is desirable. The individual will be supporting and interacting with a variety of businesses including: o Global Retail Bank o Barclaycard o Investment Bank (Barclays Capital) o Global Wealth Management The engineer will need to demonstrate key leadership skills including: o Interfacing with senior internal stakeholders. o Be a visible global leader across the team and across the business. o Assist in governing and communicating E-Channels strategy and design. Proactively develop group-wide standards in the E-Channels space. Main Accountabilities and approximate time split Ensure E-Channels infrastructure strategy and policy are agreed and communicated at all levels. Directly accountable for the quality and timeliness of E-Channels strategies. Work closely with external networks engineers to ensure that networks is designed to meet overall E-Channels strategy and roadmap. Working with solution designers, Architecture, Governance & Standards for input and to understand and influence changes in architectures policies and strategy Create and Maintain necessary capability, knowledge and skills personally and within team to deliver a world class E-Channels Infrastructure Strategy. - Coaching and Mentoring of other E-Channels Infrastructure Engineers - Keeping knowledge of Barclays Infrastructure Products and Services current - Keeping knowledge of Supplier Infrastructure Products and Services current Define and Champion the use of E-Channels Technical Standards, Procedures and Best Practice. Provide input to the recruitment of resources required to meet future demands for delivering against planned goals and objectives of Infrastructure Compliance to all regulatory, risk and audit requirements and personal leadership on all related matters Undertake work outside of direct responsibility when required on behalf of the GISD leadership team Ensuring that the whole team is fully conversant and fully aligned with the E-Channels strategy Technical Competencies Proven knowledge and expertise of internet facing infrastructure In depth knowledge of major components including networks, security systems, middleware, platforms, provisioning ad monitoring systems. Thorough knowledge of major vendors in the areas above, industry trends Extensive knowledge and experience of Barclays internet facing systems Competent in discussing the technology with vendor escalation support team Experience with key host management and monitoring technologies including: VMWare Tools Redhat Linux Tools IBM AIX/pSeries tools CA Wily TSM Backup Novell Privilege User Management nCipher HSM TeamQuest Quest Foglight ESM Compliance monitoring Can debate where appropriate to other technical lead and business contacts Ability to present detailed technical information in an easily understandable format Able to lead functional requirement walk-through and quality reviews Experience in evaluating design effectiveness (themes, readability, visual impact) Has experience in developing and maintaining technical reference documents Familiar with technical documentation standards, guidelines and best practices Ability to provide 3rd/4th level support of network management and monitoring infrastructure as and when required Experiences with tools and techniques for securing/hardening a network infrastructure, Familiar with existing policies and practices Has an understanding of the operational issues and considerations for securing information Management Competencies Has a wide network within the organisation and shows integrity while addressing challenging situations Actively identifies and mitigates risks while weighting the pros and cons of various risk management models; Has been able to maintain a dialogue in difficult situations; Experienced with planning, estimating, staffing, organising, and managing multiple projects; had monitored and dealt with critical paths and risks areas; Can identify customer satisfaction gaps through regular communication and participates in negotiations Adept at influencing others even when position is not initially shared by others (e.g. is able to bring evidence to convince others); Challenges way of operating with a focus on pragmatism; encourages, solicits and rewards innovative ideas; delegates, coordinates and motivates teams into reaching challenging goals Inspires commitment and a positive attitude from the team Knowledge and Expertise Knowledge of IT structure and functions within Barclays and the services and product set of the Group Fully conversant with IT architectures and design practices. Expected to keep abreast of emerging technologies and their potential for use Strong technology cost and value management Generates and champions new ideas and initiatives; goes beyond status quo; acts as a catalyst of change by presenting a persuasive case for changing processes and practices; is resourceful, creative and open-minded in developing solutions. Change agent; embraces change as an opportunity rather than a threat. The ability and willingness to change direction and focus to meet shifting organisational and business demands. Intellectual capacity to break down a problem or situation into its component parts, identifying implications, timeframes and sequences. Attention to detail: A concern for ensuring accuracy, clarity and quality of work reflecting an underlying drive to increase efficiency and track organisational measures. Experience, qualifications and other requirements specific to the role Proven detailed experience in designing large-scale, enterprise network solutions in large, financial institutions Capable of bringing together expert knowledge from across the organisation and consolidating into a cohesive end-to-end network solution Additional critical qualities: Drive performance Team player Protect and enhance our reputation Customer focus |
| Job Ref No: | 00045059 |
